As a long time customer of RIM products I decided to check how their new product fares against the other products in that market segment. I hope the finding would be of interest to you as well.
View more presentations from Gregory Pipzlchoice.
In retrospect I think Apple iPhone 4 phone should have been included into this study, however I was somewhat deterred by suspicious absence of customer reviews in the Apple store and relatively low number of the iPhone 4 reviews on other sites. I did include them into the segment Customer Satisfaction (CSI) brand analysis
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