Comments on: How it all started http://blog.amplifiedanalytics.com/2009/10/how-it-all-started/ The Power of Many Little Voices Wed, 18 Jan 2012 12:02:22 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Gregory http://blog.amplifiedanalytics.com/2009/10/how-it-all-started/comment-page-1/#comment-35 Gregory Fri, 06 Nov 2009 22:47:30 +0000 http://piplzchoice.com/?p=155#comment-35 Christian, Thank you for your comment. Many great brands have experienced product issues. I recall a look of sheepish embarrassment on the face of BMW owner, as his brand new, fine driving machine was towed to the dealership for repairs. There are no guaranties in life, but I want some comfort of knowing, from experience of other people who bought this product, that probability of getting a problematic quality and poor support, is low. The typical/potential user of our products is a product/marketing manager, who cares enough to know what is the product reputation on the market place and what he/she needs to do to make it better. A consumer is a final beneficiary of the process, and can choose to participate in co-creation of value by sharing their Customer Experience at any Social Media venue and selecting only the products that create quality Customer Experiences for their customers. Christian,

Thank you for your comment.

Many great brands have experienced product issues. I recall a look of sheepish embarrassment on the face of BMW owner, as his brand new, fine driving machine was towed to the dealership for repairs.

There are no guaranties in life, but I want some comfort of knowing, from experience of other people who bought this product, that probability of getting a problematic quality and poor support, is low.

The typical/potential user of our products is a product/marketing manager, who cares enough to know what is the product reputation on the market place and what he/she needs to do to make it better.

A consumer is a final beneficiary of the process, and can choose to participate in co-creation of value by sharing their Customer Experience at any Social Media venue and selecting only the products that create quality Customer Experiences for their customers.

]]> By: Christian DE NEEF http://blog.amplifiedanalytics.com/2009/10/how-it-all-started/comment-page-1/#comment-34 Christian DE NEEF Thu, 05 Nov 2009 07:43:36 +0000 http://piplzchoice.com/?p=155#comment-34 The last few laptops I bought, I did so in less than 15 minutes each! They were rather expensive because very lightweight (my last laptop traveled over 100 000 air miles already). Spending a day on choosing which laptop to buy would carry an opportunity cost similar to the value of the laptop, so I take another approach: within the same price & functionality category, most products are probably of approximately the same quality (it's like comparing BMW against Mercedes, both are excellent, although different). The question is, does that make me a (typical/potential) user of Amplified Analytics, or does my behavior rule me out? @cdn The last few laptops I bought, I did so in less than 15 minutes each! They were rather expensive because very lightweight (my last laptop traveled over 100 000 air miles already). Spending a day on choosing which laptop to buy would carry an opportunity cost similar to the value of the laptop, so I take another approach: within the same price & functionality category, most products are probably of approximately the same quality (it’s like comparing BMW against Mercedes, both are excellent, although different). The question is, does that make me a (typical/potential) user of Amplified Analytics, or does my behavior rule me out?

@cdn

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