Comments on: Musing on product life-cycle management http://blog.amplifiedanalytics.com/2009/09/musing-on-a-product-life-cycle-management/ The Power of Many Little Voices Wed, 01 Sep 2010 21:15:45 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Product Life Cycle Management - Topic Research, Trends and Surveys http://blog.amplifiedanalytics.com/2009/09/musing-on-a-product-life-cycle-management/comment-page-1/#comment-99 Product Life Cycle Management - Topic Research, Trends and Surveys Wed, 03 Feb 2010 21:54:13 +0000 http://piplzchoice.com/?p=36#comment-99 [...] a common practice, that results in multiple releases based on actual user experiences learned ... Read More RECOMMENDED BOOKS REVIEWS AND OPINIONS Benefits of CAD Services s of [...] [...] a common practice, that results in multiple releases based on actual user experiences learned … Read More RECOMMENDED BOOKS REVIEWS AND OPINIONS Benefits of CAD Services s of [...]

]]> By: Gregory http://blog.amplifiedanalytics.com/2009/09/musing-on-a-product-life-cycle-management/comment-page-1/#comment-10 Gregory Thu, 01 Oct 2009 18:48:49 +0000 http://piplzchoice.com/?p=36#comment-10 Rick, You are exactly right - a lot of CE products have substantial software/firmware component that can be looked at as terrific opportunity to co-create and test new features/functions with the existing customers. Rick,

You are exactly right – a lot of CE products have substantial software/firmware component that can be looked at as terrific opportunity to co-create and test new features/functions with the existing customers.

]]> By: Rick Kowalski http://blog.amplifiedanalytics.com/2009/09/musing-on-a-product-life-cycle-management/comment-page-1/#comment-9 Rick Kowalski Thu, 01 Oct 2009 18:09:33 +0000 http://piplzchoice.com/?p=36#comment-9 I think in some ways, since CE devices are so dependent upon software now, the product life-cycle can be managed after release, with firmware/software updates. Not all devices can easily get the update, but since more products are connected to the Internet (or have the capability to connect to a computer), there is more opportunity to provide product support remotely. However, for products that have problems that can't be managed remotely, I think it comes down to more of a customer support/marketing issue. A company can try to openly address reviews through social media sites, and help their brand image at the very least by offering workarounds and advice for those with the product. I think in some ways, since CE devices are so dependent upon software now, the product life-cycle can be managed after release, with firmware/software updates. Not all devices can easily get the update, but since more products are connected to the Internet (or have the capability to connect to a computer), there is more opportunity to provide product support remotely.

However, for products that have problems that can’t be managed remotely, I think it comes down to more of a customer support/marketing issue. A company can try to openly address reviews through social media sites, and help their brand image at the very least by offering workarounds and advice for those with the product.

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